Important Notice

About Delivery

- Updated on 26th DEC 2022
The delivery will have a break on Singapore/South Korea public holidays
And New year season will take extra delays.
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* For more information about delivery please contact directly to the local courier company that we attached at the tracking number (if contact to us about the shipping details will take longer to get back compare to directly contact to the local courier company)
* Due to Covid-19 there will be unexpected delay at delivery. If you don't want any delays please do not place order. Or if you can arrange any better shipping we can use the specific courier company for you (but must come and collect from our office. For that please contact to our agent.)
* If you want to cancel the order please contact us before receive the shipping update email. Once we send shipping information it's already handed over to the delivery company we can't proceed any refund.
How Covid-19 effect on delivery?
- The delivery manpower also can be under quarantine.
- Compared to before Covid-19, the worldwide flight schedule reduced a lot, but the online order has been increased and these cause not easy to onboard the parcel fast like before.
- To prevent sending virus world wide some country held the item longer at customs.

About Packaging

* Depends on items the order may packed at plastic container box with bubble wrap envelope.

About Customer Service

Texting with our agent is only available simple questions about our designs
If you want to talk about after purchased case, please submit the  Refund Application | A/S Application  for further help it is separate different team.
And for the after send out shipping inquiries please contact to the the provided related courier company 🙏

Thank you for the love

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