‣ Gift voucher is not exchangeable for cash.
‣ The changes will not able to receive as cash.

‣ Exceed amount is available to top up with other methods.
‣ Gift voucher is not replaceable if deleted, stolen.
‣ Gift voucher valid 12 months from date of issue.
‣ For online store only.

‣ DAYBALANC (DAY BRAND PTE.LTD) reserves the right to amend the terms & conditions without prior notice.

+ How we measure the size?

* To customize the design or wear as clip-on earring, please cart out together with the hyperlink customization option.

● Earring post customization

▸ Top up Convert to Silicon clip-on

(Recommend to those who prefer transparent minimal visual & 100% hypoallergenic)

View this post on Instagram

A post shared by DAYBLANC [데이블랑] (@dayblanc.kr)

▸ Top up Clip-on Converter (Screw back metal, D.I.Y)
(Recommend to those who prefer more holding well with easy to manage)

▸ Top up Convert to Magic clip-on (Screw back metal, D.I.Y or customization)
(Recommend to those who prefer more holding well, with minimal visual)

▸ Top up Convert to Silicon / 925 silver earring post

+ Read more about customization

● Necklace size guide

▸ Top up Customize necklace length

Necklace length affect a lot to face & body shape. Average heights are good with princess(40~45cm) length. Long necklace is good with tall/small face customers.

+ Read more about customization

View this post on Instagram

Check this size chart before purchase necklaces ❤️ - Will help you to decide the necklace length 💕 - Mostly our necklaces are Choker~Princess length ✨ - If you want to customize the necklace length please top-up the customization option💘

A post shared by DAYBLANC [데이블랑] (@dayblanc.kr) on Mar 28, 2020 at 11:56pm PDT

▸ Bracelet size

▸ Top up Customize bracelet size | Convert to Free size bracelet

+ Read more about customization

View this post on Instagram

Anyone wanted to know about Bracelet size? 🙋‍♀️ Here is the size guide with how to measure the size at home 🥰 Check this and be free from the not fitting bracelet💕 - We support customize of bracelet length 💘 Search the [Bracelet Size Customize] at www.dayblanc.kr 💝

A post shared by DAYBLANC [데이블랑] (@dayblanc.kr) on Apr 7, 2020 at 7:23am PDT

▸ Ring size guide

(* We don't support ring size customization.)

View this post on Instagram

Ring size was the most customers are asking a lot of questions 🙋‍♀️❤️ - So we prepared ring size guide with how to measure yourself at home 😆💕 - Now is the perfect timing to DIY things at home 🏡 🌟 - Save this chart and don’t worry about the ring size when order via online 🥰✨

A post shared by DAYBLANC [데이블랑] (@dayblanc.kr) on Apr 11, 2020 at 1:04am PDT

* customized designs are not able to refund/exchange in any case.

‣ Will have other colour?  

Mostly the colour we prepared is what we can. If possible we'll update more.

Please visit here we'll try our best but we can't promise

‣ About materials

+ Check the answer

‣ Estimate Delivery Times

▸ When will I receive my item? - SG

▸ Overseas shipping

‣ Any 1st buy promo?

+ Check the answer

+ Check the answer

‣ Will it be tarnish? Can I wear daily? 
Can I shower with this? Is it hypoallergenic?

+ Check the answer

Ready about more of questions and answers  ▸ FAQ

Check our ▸ Refund & Exchange Policy

Check our ▸ After-sales Service Policy

Check  our ▸ Shipping Policy

Generally, packed at 2 steps. 
1. Basic jewellery packaging 2. Standard shipping packaging

● Basic Jewellery Packaging

Generally our designs will be pack like the attached photo.

Depends on the design/exchange/replace order may differently packed

All the jewellery will be sealed at our special environmental friendly, reusable  jewellery pouch to prevent air, dust, water, scratches.

● Gift Box Packaging (optional)

Support complimentary 1 handwrite gift card (EN/KR only) & 1 gift box for each order. The packaging will be different by the each gift box and options.

Redeem Complimentary Gift Box - (All Order)

To redeem it please cart out together the [Gift Box (XS)-unfold] and apply the promo code [DBFREEGB01]

Redeem the handwrite gift card - (All order) 

Please leave a contents at the CART page click the
"- Leave a note about your order"

Redeem Complimentary Gift Box - (Above S$40)

Can redeem any all kind of gift box, use [DBFREEGB02]
Check our [Gift Box] options

+ Read More

● Standard Shipping Packaging

To prevent damage while delivery we packed safely into the strongly designed carton mailbox, and the inside will be wrapped with tissue paper/bubble wrap.

* Depends on the order quantity/gift box option the box can be bigger/different shape.