FAQ

How do we measure the size?

How do we measure the size?

We do our best to measure each design as accurate as possible to provide accurate size for our customers. So please check the size well before place order to prevent...

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Ship to Overseas?

Ship to Overseas?

Yes, we support delivery for all over the world 🧚‍♀️ We choose each country as the most affordable & safe courier company. Delivery times are only estimates and may not be the actual...

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About Payment

About Payment

We accept credit card, bank transfer, Grab Pay (only SG), Google Pay (only SG), Paypal, SGQR (only SG) For overseas customers recommend credit card, Paypal. (these are easier and faster for...

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Any offline store? - DAYBLANC

Any offline store?

● Any offline store?  Sadly, we do not have any offline store or showroom currently. The biggest reason is our design is 1:1 handmade design. To us, it is not...

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How do we pack our order? - DAYBLANC

How do we pack our order?

All DAYBLANC jewellery is packed below 2~3 steps for the safety & hygiene reason.  + For environment, we want to reduce printing paper we don't issue paper invoice/receipt it's all send via email. ...

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How to earn/redeem points? - DAYBLANC

How to earn/redeem points?

Click this  & join as member is the first thing! You'll able to check all the details ❤️   If you didn't sign up at this, won't able to receive. Only...

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How to leave a review? - DAYBLANC

How to leave a review?

How to leave a review? The design has to be available at our online store, and you have to go to the each design page to leave a review. If...

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Haven't received my order! - DAYBLANC

Haven't received my order!

We provide the tracking number & url so you can track your order. Please check well your delivery status first!  And if you see "delivered" please contact to the courier...

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How to be VIP, VVIP? - DAYBLANC

How to be VIP, VVIP?

If you are sign in at DAYBLANC, and subscribe to our email marketing you are already applied to our membership. And every purchase, we provide reward points that you can...

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Fast Delivery - DAYBLANC

Fast Delivery

To support your urgent requirements we have "Next Day Send Out (1~2 working days)" option for you only to Singapore orders. It is doorstep delivery, the courier company will notify...

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Can't Track My Order - DAYBLANC

Can't Track My Order

Once we send out your order, you'll receive the tracking number via email that you input when placing order.  Don't worry we prepared the solutions for you :) Most of...

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